GoTab and Taplist.io: Integration Guide

This article describes how to set up and use Taplist.io's integration with GoTab.

Overview

Taplist.io is proud to offer a fast, direct, first-class integration into GoTab.

When you connect your Taplist.io account to GoTab, we establish a continuous, one-way sync of your GoTab location's menus into your Taplist.io account. From there, all of Taplist.io's menu-based features continue to work as usual—you just didn't have to re-type the menu in Taplist.io.

Activation Instructions

Activating the integration is simple. You will need an active GoTab account, and a paid Taplist.io Pro account. Here's how:

  1. Visit Your Menus in the Taplist.io dashboard: https://app.taplist.io/dash/menu
  2. Scroll to the bottom of the page and look for the Link Your POS panel. Press Start Setup.
  3. Select GoTab, then continue.
  4. Review the confirmation page, then continue.
  5. You will be redirected to the GoTab Manager site at GoTab for authorization. Select your GoTab location and press continue.
  6. You will be redirected back to Taplist.io to finish linking. Press Finish.

While Active

Once your account is linked, your GoTab menus will appear in Taplist.io under Your Menus.

These menus also appear anywhere that you can select a menu. For example, when linking a new TV in Taplist.io, you will be able to select from your GoTab menus and menu sections.

Whenever you or your team make changes to your GoTab menus on the GoTab site, they will be synchronized to Taplist.io within a few seconds.

You can check the date and time of the last synchronization, and manually trigger a re-sync, from your account's GoTab integration settings page.


Syncing modifiers

The integration may not synchronize modifiers by default. If you are not seeing modifiers on your Taplist.io menu, please visit integration settings, enable the option, and press save.


What modifiers are shown?

We know not all modifiers are pertinent to a customer-facing menu, even while they are very important to the customer and the kitchen. For example, steak temperatures like "rare", "medium rare", and so on, are often expressed as modifiers but not desired on the menu.

We use the following algorithm to determine whether to show a modifier:

If the modifier price PLUS the base price is different from the base price, the modifier is shown.

In the examples below, the green checkbox indicates a price that Tapist.io would show on menus:

  • Pepperoni Pizza: Base price = $0
    • ✅ Small: Modifier price = $12
    • ✅ Medium: Modifier price = $16
    • ✅ Large: Modifier price = $20
    • ❌ Thin crust: Modifier price = $0
  • ✅ Filet Mignon: Base price = $25
    • ❌ Medium Rare: Modifier price = $0
    • ❌ Medium: Modifier price = $0
    • ❌ Well done: Modifier price = $0

If you modifier is not showing: This likely means the modifier price is $0 (and the variation's total price is the base price).

To get around this and ensure the price is shown, we would recommend making the base price $0 and set the modifier price to the desired net price.

Before:

  • ✅ Ice cream cone: Base price = $5
    • ❌ Chocolate: Modifier price = $0
    • ❌ Vanilla: Modifier price = $0
    • ❌ Salted caramel: Modifier price = $0

After:

  • Ice cream cone: Base price = $0
    • ✅ Chocolate: Modifier price = $5
    • ✅ Vanilla: Modifier price = $5
    • ✅ Salted caramel: Modifier price = $5

Deactivation Instructions

If you'd like to deactivate your GoTab integration, you can do so at any time.

⚠️ Important: Deactivating the integration will delete all GoTab menus from your Taplist.io account, which automatically removes them from any TVs on which they are being used. Your data at GoTab will not be affected.

To deactivate your GoTab integration:

  1. Visit your account's GoTab integration settings page.
  2. Press Remove integration.
  3. Confirm you wish to remove the integration.

Support & Feedback (March 2024 Special Beta Period)

As of March 2024, our GoTab integration is brand new! Because it is so new, you might find a feature you wish the integration supported, or encounter a minor bug or rough edge.

As with all of our features, but especially those that are brand new, we are very interested in your feedback and will act quickly to address any and all ideas for improvement.

If you have feedback of any kind related to this integration, please contact us at support@taplist.io and we will review and respond promptly.

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